Thank you for taking the time, please read our terms and conditions carefully as making a purchase and/or becoming a Smiling Rock member signifies acceptance of these terms. These terms and conditions are subject to change at any time without notice. Every transaction is governed by the terms and conditions in place at the time of the transaction.

By submitting an order or becoming a member of Smiling Rock Melbourne, you agree to be bound by these terms and conditions. We reserve the right to cancel orders at any time or refuse services.

Prices and products are subject to change at any time without notice.

Dispatch and delivery dates are provided as a guide only. Smiling Rock Melbourne takes no responsibility for any failure to deliver products within the expected delivery time as deliveries are sub contracted.

Colours/Images/Photos displayed should be used as a guide only as the product may appear different depending on lighting conditions and/or the difference in your phone/computer screen displays resulting in colour variations shown on the website.

The customer is responsible for the importation of products into their country and must obey the regulations concerning the customer requirements.

Amendments to orders can be made by contacting Smiling Rock Melbourne via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been dispatched we will not be able to exchange the product.

Order must be paid for in full prior to delivery.

All prices are in (AUD) Australian Dollars and includes G.S.T (Goods & Services Tax)

You have read and understood our Terms & Conditions.

Product Warranty

Smiling Rock Melbourne offers variety of manufacturer’s warranty on the variety of the products. Certifications are provided on site, on our displays for our customers viewing. T/C applies on warranty, please inquire onsite.